1. Information We Collect
When you contact us through our website, forms, email, or phone, we may collect the following information:
- Your name and company/organization name
- Email address and phone/WhatsApp number
- Country and region of interest
- Product inquiry details and specifications
- Communications and correspondence
2. How We Use Your Information
We use the collected information to:
- Respond to your inquiries and provide product information
- Process orders and provide quotations
- Provide after-sales support and maintenance services
- Send you relevant product updates and newsletters (with your consent)
- Improve our products, services, and website
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Authorized SAGMOTO distributors and service providers in your region (for service delivery)
- Shipping and logistics partners (for order fulfillment)
- Legal authorities when required by applicable laws
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission, secure servers, and restricted access protocols.
5. Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can configure your browser to refuse cookies, but some features of the website may not function properly.
6. Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your personal data
- Opt out of marketing communications at any time
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: sales@fenghan-trade.com
Phone: +86 15319431311
Address: Room 603A, Floor 6, Building B, Chanba Free Trade Center, No.777 Eurasia Avenue, Chanba Ecological District, Xi'an, Shaanxi, China