Frequently Asked Questions

Everything you need to know about SAGMOTO trucks and export process

What types of trucks does SAGMOTO manufacture?

SAGMOTO manufactures a comprehensive range of commercial vehicles including heavy-duty trucks (E1st, Z3, E3, E9), medium-duty trucks (E6, X6, X5), light-duty trucks (i9, X9, X7), off-road mining trucks (X3s, X1s), and new energy electric trucks (i5, i9). Our trucks cover dump trucks, tractor trucks, cargo trucks, and special-purpose vehicles.

How can I get a price quote for SAGMOTO trucks?

You can request a quote by contacting us via WhatsApp at +86 15319431311, email at sales@fenghan-trade.com, or through our contact form. Provide your required truck model, configuration, quantity, and destination port for an accurate FOB or CIF quotation.

What is the minimum order quantity (MOQ)?

The minimum order quantity is 1 unit. We cater to both single-truck buyers and large fleet orders. However, bulk orders of 5+ units receive preferential pricing.

Do you provide customization options for trucks?

Yes, we offer extensive customization including engine selection (Weichai, Cummins), transmission options, axle configurations, bodywork modifications, color choices, and special-purpose modifications (water trucks, crane trucks, refrigerated trucks, etc.).

What warranty do SAGMOTO trucks come with?

SAGMOTO trucks come with a standard 12-month or 100,000 km warranty (whichever comes first) covering major components including engine, transmission, and axles. Extended warranty options are available for fleet customers.

How long does delivery take after ordering?

Standard production time is 15-30 days depending on model and customization. Shipping time varies by destination: 15-25 days to Africa, 20-35 days to Middle East, 10-20 days to Central Asia, and 25-40 days to South America.

Can you provide spare parts support?

Yes, we maintain a comprehensive spare parts inventory and can supply parts globally. We offer parts packages with new truck purchases and ongoing supply contracts for fleet operators. Parts can be shipped via air freight for urgent needs.

What payment methods do you accept?

We accept T/T (telegraphic transfer), L/C (letter of credit), and Western Union. Standard payment terms are 30% deposit with order and 70% balance before shipment. L/C at sight is available for orders above $100,000.

Do you provide after-sales technical support?

Yes, we provide comprehensive after-sales support including remote technical assistance, on-site service for large fleet orders, operator training programs, and maintenance guides. Our technical team is available via WhatsApp and email for troubleshooting.

Which countries do you export to?

We export globally with strong presence in Africa (Nigeria, Ghana, Kenya, Tanzania, Ethiopia), Middle East (Saudi Arabia, UAE, Iraq), Central Asia (Kazakhstan, Uzbekistan, Kyrgyzstan), Russian-speaking markets, and South America. We have experience with all major import regulations.

Still have questions?

Our team is ready to help you with any inquiries about SAGMOTO trucks.

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